Frequently asked questions
📦 What’s your return policy?
Each scoop and blind box is a surprise, all sales are final. However, if something arrives damaged or missing, please contact me within 3 days of delivery at naesnecessities1@gmail.com with your order number and photos. I’ll do my best to make it right with a replacement or store credit. 💕
🎀 Do you ship internationally?
Not at the moment 💕 — right now we only ship within the United States. But don’t worry, we’re hoping to offer international shipping in the future! Stay tuned for updates on Instagram and TikTok. 🌎✨
🎁 Do you accept returns or exchanges?
Since our products are surprise-based , we don’t accept returns or exchanges. Please double-check your address before checking out to avoid delivery issues.
💌 Can I update my order or address?
If you need to change your shipping address or cancel your order, please email naesnecessities1@gmail.com within 12 hours of placing your order. Once a label is printed, we can’t make any changes.